1. Information We Collect:
1.1 Personal Information: When you use our website, subscribe to our newsletter, or engage in any transaction or interaction with us, we may collect personal information from you, such as your name, email address, contact details, and any other information you voluntarily provide.
1.2 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and browsing patterns, which helps us enhance your user experience and improve our services.
2. Use of Collected Information:
2.1 Providing Services: We may use your personal information to provide you with the products, services, and information you request from us, including order processing, delivery, and customer support.
2.2 Communication: With your consent, we may send you promotional emails, newsletters, or other communications to inform you about our latest products, offers, and updates. You can opt out of these communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.
2.3 Website Improvement: We use non-personal information to analyze website usage trends, gather demographic information, and enhance our website's functionality, performance, and content.
2.4 Legal Compliance: We may disclose your personal information if required by law or when we believe it is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or to prevent fraud, security breaches, or other illegal activities.
3. Data Security:
We have implemented industry-standard security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure server infrastructure, and restricted access to personal data by authorized personnel only.
4. Third-Party Websites and Services:
5. Your Choices:
5.1 Opt-Out: You have the right to opt out of receiving promotional communications from us. You can exercise this right by following the unsubscribe instructions provided in the email or contacting us directly.
6. Children's Privacy:
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete that information as soon as possible.
8. Contact Us:
Thank you for trusting Thinlam Surface with your personal information.